PetSmart

PetSmart is a popular retailer for pet supplies and services, with a wide range of products for various animals such as dogs, cats, birds, fish, amphibians, reptiles, and small animals. They offer conveniences like online shopping with in-store pick-up within two hours, and select locations have added services like dog training, grooming, boarding, and adoption. Customers have shared mixed experiences with PetSmart's grooming services. Some have praised the groomers for their patience and skill, like Maddie C who did an amazing job on a dog's first grooming experience. However, others have pointed out areas for improvement, particularly when it comes to handling puppies. One customer shared a negative experience where the groomer roughly handled their puppy and did not follow their grooming instructions, leading to trust issues with the leash and communication concerns. PetSmart generally offers quality products and occasionally has great deals, according to customers. However, some find their prices a bit high. Despite the varying reviews, PetSmart remains a go-to place for specific pet needs, like durable toys for active breeds like Border Collies and Blue Heelers. In summary, PetSmart offers a wide selection of pet supplies and services, with positive experiences in their product offerings and mixed feedback on their grooming services. Customers appreciate the occasional deals and the specific products catering to various animals' needs but have concerns about grooming handling and communication.