Today we went to BestBuy for PS5 and computing accessories, we waited for someone to help as we have some questions after few minutes a young lady Raj came to help us, she was very helpful and kind lady helped me with keyboard and mouse ,i ask her if she can help me with ps5 she said i don't know much about it but can call someone to help you from this section we waited for sometime but other employees were busy i guess , she waited with me until some other employee can help me , she said lets find it out together ,as i had some other stuff as well she helped and carry it all the way to my car, thank you for helping
October 2024
I took my mother to this location this morning to purchase a new iPhone for her. Lindsay was AMAZING. she was knowledgeable about the products, plans and special offers. She guided my elderly mother through the process with patience, kindness and ease. Seniors and technology can sometimes be tricky to navigate and she delivered seamless exceptional customer service from start to finish. Thanks so much Lindsay!
August 2024
I really do like Best buy overall but my latest purchase really pissed me off. I pre-ordered a product over a month ago and the delivery date kept changing. That's fine, delays happen with new products. But then I found out that I could now just gone in to a store and bought the product without a wait. WHY IN THE WORLD are they sending inventory to stores before fulfilling pre-orders!? Isn't that the point of pre-ordering?
On top of that I couldn't get any firm answer from customer support on when I will get the product. I can't even cancel the order since it's "in progress" but it's been in progress for weeks... read full review
Today we went to BestBuy for PS5 and computing accessories, we waited for someone to help as we have some questions after few minutes a young lady Raj came to help us, she was very helpful and kind lady helped me with keyboard and mouse ,i ask her if she can help me with ps5 she said i don't know much about it but can call someone to help you from this section we waited for sometime but other employees were busy i guess , she waited with me until some other employee can help me , she said lets find it out together ,as i had some other stuff as well she helped and carry it all the way to my car, thank you for helping
I took my mother to this location this morning to purchase a new iPhone for her. Lindsay was AMAZING. she was knowledgeable about the products, plans and special offers. She guided my elderly mother through the process with patience, kindness and ease. Seniors and technology can sometimes be tricky to navigate and she delivered seamless exceptional customer service from start to finish. Thanks so much Lindsay!
I really do like Best buy overall but my latest purchase really pissed me off. I pre-ordered a product over a month ago and the delivery date kept changing. That's fine, delays happen with new products. But then I found out that I could now just gone in to a store and bought the product without a wait. WHY IN THE WORLD are they sending inventory to stores before fulfilling pre-orders!? Isn't that the point of pre-ordering?
On top of that I couldn't get any firm answer from customer support on when I will get the product. I can't even cancel the order since it's "in progress" but it's been in progress for weeks... read full review