We bought a new house, and it came with a hot tub. We were super excited. When the warmer weather came around, I started to fill our hot tub. That’s when I noticed water pouring from three of the corners of the tub. We called ALL SPA & HOT TUB LTD. We booked an appointment, and Scott came to our place to access our tub. He opened up the tub and tried to add water and noticed a cracked pipe right away. He informed us that the previous owner did NOT winterize the tub. They had only turned the jets off. He replaced the main pipe attached to the main motor. He also removed multiple jets that were cracked. Plus multiple seals that were also cracked due to water freezing.... read full review
April 2024
When they answered the phone they were straightforward in explaining travel charges and hourly rates. I’m outside of Oshawa so it was a drive to get to me. The service guy called me once he had the issue identified and then proceeded to quickly fix the problem getting my hot tub up and working again. Super happy would recommend.
April 2024
Excellent Service - Dwayne and Carole are great people to work with and provided top notch service . I started with a pump issue which they assessed and provided a 'donar' pump to keep me running while repairing the existing pump. It then became a loss of water problem which they helped address but conitued so I move onto a new tub ( the old one was 10 years old) . Dwayne and Carole were very helpful in making decisions and working with me to make the best fit. They also came up with innovative solution to assist with the current pad that I had to help save some money. Highly recommend them!
We bought a new house, and it came with a hot tub. We were super excited. When the warmer weather came around, I started to fill our hot tub. That’s when I noticed water pouring from three of the corners of the tub. We called ALL SPA & HOT TUB LTD. We booked an appointment, and Scott came to our place to access our tub. He opened up the tub and tried to add water and noticed a cracked pipe right away. He informed us that the previous owner did NOT winterize the tub. They had only turned the jets off. He replaced the main pipe attached to the main motor. He also removed multiple jets that were cracked. Plus multiple seals that were also cracked due to water freezing.... read full review
When they answered the phone they were straightforward in explaining travel charges and hourly rates. I’m outside of Oshawa so it was a drive to get to me. The service guy called me once he had the issue identified and then proceeded to quickly fix the problem getting my hot tub up and working again.
Super happy would recommend.
Excellent Service - Dwayne and Carole are great people to work with and provided top notch service . I started with a pump issue which they assessed and provided a 'donar' pump to keep me running while repairing the existing pump. It then became a loss of water problem which they helped address but conitued so I move onto a new tub ( the old one was 10 years old) . Dwayne and Carole were very helpful in making decisions and working with me to make the best fit. They also came up with innovative solution to assist with the current pad that I had to help save some money.
Highly recommend them!