I've been going here for years, I will say.... the staff at the front always make my experience enjoyable. From saying "Hi" when I enter to joking around at the cash, even if I have to wait a couple of seconds more in line, due to their interactions with the public.... so what! The little "niceties" they provide are a welcome change to where customer service has ended up. There's a few of them, I'm sorry, I can't remember their names.... I deal with Katelyn a lot and she's the most pleasant and sincere individual, take note of her conduct, it's infectious. Whether you're an employee or a customer..... thats how to... read full review
September 2024
Recently, i had to buy some things for my elderly dog. It took.2 separate visits to get it right in my haste. After some excellent friendly service at check out on each occasion, I finally ended up exchanging for treats to make his final days as pleasant as possible The young lady could not have more cheerful and helpful. Unfortunately I did not get her name. But she had a lovely accent. Thank you for your assistance and pleasant service
June 2024
Took my border collie in for a bath and brushing. She also needed a few knots cut out behind her ears. The staff was super friendly, and did an amazing job. She looked so beautiful and smelled delightful. This is her second visit for grooming, she loves going. We will go back. Again very pleased with the job they did.
I've been going here for years, I will say.... the staff at the front always make my experience enjoyable. From saying "Hi" when I enter to joking around at the cash, even if I have to wait a couple of seconds more in line, due to their interactions with the public.... so what! The little "niceties" they provide are a welcome change to where customer service has ended up. There's a few of them, I'm sorry, I can't remember their names.... I deal with Katelyn a lot and she's the most pleasant and sincere individual, take note of her conduct, it's infectious. Whether you're an employee or a customer..... thats how to... read full review
Recently, i had to buy some things for my elderly dog. It took.2 separate visits to get it right in my haste. After some excellent friendly service at check out on each occasion, I finally ended up exchanging for treats to make his final days as pleasant as possible
The young lady could not have more cheerful and helpful.
Unfortunately I did not get her name. But she had a lovely accent.
Thank you for your assistance and pleasant service
Took my border collie in for a bath and brushing. She also needed a few knots cut out behind her ears. The staff was super friendly, and did an amazing job. She looked so beautiful and smelled delightful. This is her second visit for grooming, she loves going. We will go back. Again very pleased with the job they did.