If I could rate this business lower than one star I would. Easily the worst experience at any car related business in over 35 years of driving. They do not care about you or your business. The GM is without question the most unprofessional, customer service lacking person I have EVER had the misfortune of dealing with. Rude does not even come close. There are LOTS of great tire businesses in Oakville that would love your business and treat you with respect and appreciation. Spare yourself the aggravation and upset, go somewhere else.
November 2018
Be sure to watch the video proof. Link provided in this review. On November 8 I arrived at Oakville Tire for an appointment made by the collision repair shop that fixed my car. Front desk staff greeted me with a short and rude, we do not take appointments for tires... I said, my appointment was made by their contact at the repair shop and I was simply there to drop off on their behalf. I was told OK we may have it back to you by tomorrow at which point I said, no. I was asked to wait. The gentlemen reluctantly took my keys and took my car. When I called the collision repair shop to ensure they made the appointment correctly, Oakville Tires GM was eavesdropping on the... read full review
September 2014
I had been going to them for the past 25 years and thought they were doing a good job. But the bill to fix everything kept on going up and up. Recently my car sprung a leak and was dripping fuel out around the gas tank when I turned the car on. Yep, better get that fixed. I called Oakville Tire and had them arrange to get the car towed into them. They phoned me up the next day to tell me that it's a huge job to fix it and would need the gas tank dropped to even see what is wrong, The metal gas lines are corroded and its likely to be well over $2000 to fix it. I told them the car wasn't worth that much and not to do anything, and went and picked it back up. My... read full review
If I could rate this business lower than one star I would. Easily the worst experience at any car related business in over 35 years of driving. They do not care about you or your business. The GM is without question the most unprofessional, customer service lacking person I have EVER had the misfortune of dealing with. Rude does not even come close. There are LOTS of great tire businesses in Oakville that would love your business and treat you with respect and appreciation. Spare yourself the aggravation and upset, go somewhere else.
Be sure to watch the video proof. Link provided in this review. On November 8 I arrived at Oakville Tire for an appointment made by the collision repair shop that fixed my car. Front desk staff greeted me with a short and rude, we do not take appointments for tires... I said, my appointment was made by their contact at the repair shop and I was simply there to drop off on their behalf. I was told OK we may have it back to you by tomorrow at which point I said, no. I was asked to wait. The gentlemen reluctantly took my keys and took my car. When I called the collision repair shop to ensure they made the appointment correctly, Oakville Tires GM was eavesdropping on the... read full review
I had been going to them for the past 25 years and thought they were doing a good job. But the bill to fix everything kept on going up and up. Recently my car sprung a leak and was dripping fuel out around the gas tank when I turned the car on. Yep, better get that fixed. I called Oakville Tire and had them arrange to get the car towed into them. They phoned me up the next day to tell me that it's a huge job to fix it and would need the gas tank dropped to even see what is wrong, The metal gas lines are corroded and its likely to be well over $2000 to fix it. I told them the car wasn't worth that much and not to do anything, and went and picked it back up. My... read full review