Fiona Song is my sales rep. She followed very closely with me during the entire process including sending me reminders of all the documents needed to pick up the car. She also kept her oral promises like referal fee, etc. I'm very happy that my friend received the refral fee today as she promised. If you want to find a trust worthy and a relianlble sales person like the Lexus brand, I highly recommend Fiona Song.
October 2024
I have been in the market to upgrade my 2009 MB sedan to an SUV. I looked at many SUVs – I needed something that would be reliable for many years to come. After I narrowed it down to 5 SUVs my mechanic said to go Lexus – no question. On a whim and without appointment I stopped into Lexus Oakville. I told the young lady at the reception desk that I didn’t have an appointment and just wanted to see the difference between the NX and RX. She was very kind and said that Marcus Stefani would speak to me so I could see which one was best for me. Marcus greeted me with a big smile and when I told him I was looking only and probably not buying until fall.... read full review
October 2024
I can't say enough good things about my experience with Blair Diamond at Lexus of Oakville! He assisted my 88-year-old father in finding the car of his dreams, and the entire process was exceptional. Blair was incredibly kind, patient, and genuinely attentive to my father's needs. There was no pressure at all—just a warm and supportive atmosphere that made the car-buying experience enjoyable. He truly went above and beyond to ensure my father felt comfortable and happy with his decision. I highly recommend Blair for anyone looking for a caring and professional car-buying experience! Thank you, Blair!
Fiona Song is my sales rep. She followed very closely with me during the entire process including sending me reminders of all the documents needed to pick up the car. She also kept her oral promises like referal fee, etc. I'm very happy that my friend received the refral fee today as she promised. If you want to find a trust worthy and a relianlble sales person like the Lexus brand, I highly recommend Fiona Song.
I have been in the market to upgrade my 2009 MB sedan to an SUV.
I looked at many SUVs – I needed something that would be reliable for many years to come. After I narrowed it down to 5 SUVs my mechanic said to go Lexus – no question.
On a whim and without appointment I stopped into Lexus Oakville. I told the young lady at the reception desk that I didn’t have an appointment and just wanted to see the difference between the NX and RX. She was very kind and said that Marcus Stefani would speak to me so I could see which one was best for me. Marcus greeted me with a big smile and when I told him I was looking only and probably not buying until fall.... read full review
I can't say enough good things about my experience with Blair Diamond at Lexus of Oakville! He assisted my 88-year-old father in finding the car of his dreams, and the entire process was exceptional. Blair was incredibly kind, patient, and genuinely attentive to my father's needs. There was no pressure at all—just a warm and supportive atmosphere that made the car-buying experience enjoyable. He truly went above and beyond to ensure my father felt comfortable and happy with his decision. I highly recommend Blair for anyone looking for a caring and professional car-buying experience! Thank you, Blair!