I am so happy to have found these guys. Having been betrayed by the dealerships, I was desperate to find some place I could trust, and have peace of mind. I am a satisfied customer, and these guys are my guys, moving forward.
September 2024
I had an amazing experience from this location that I have to share. I drive for the Red Cross and on one of my trips from Barrie to Southlake Hospital I noticed that my vehicle had picked up a screw. My client was in the hospital for their appointment at the time. I still had about 200 km to go that day for other medical appointments. When I called Master Mechanic they first told me that they were very busy and couldn't fix it as quickly as I needed. After them going the extra mile that day I explained my situation and that clients were counting on me for their medical needs to be met I was told to come in as soon as I could. When I arrived a few minutes later I... read full review
August 2024
First time customer, called in the morning about my brakes grinding. Brought the car in, they sent me photos of my brake pads and a full estimate. To replace all 4 and rotors it was 1/3 of the cost another shop was providing. They got the parts in the same day and had my car ready before they closed. Excellent service, I’ll be using them in the future. Front desk was amazing as well, she waited until about 15 minutes after they closed to stay until I could manage to get over there to get my car
I am so happy to have found these guys. Having been betrayed by the dealerships, I was desperate to find some place I could trust, and have peace of mind. I am a satisfied customer, and these guys are my guys, moving forward.
I had an amazing experience from this location that I have to share. I drive for the Red Cross and on one of my trips from Barrie to Southlake Hospital I noticed that my vehicle had picked up a screw. My client was in the hospital for their appointment at the time. I still had about 200 km to go that day for other medical appointments. When I called Master Mechanic they first told me that they were very busy and couldn't fix it as quickly as I needed. After them going the extra mile that day I explained my situation and that clients were counting on me for their medical needs to be met I was told to come in as soon as I could. When I arrived a few minutes later I... read full review
First time customer, called in the morning about my brakes grinding. Brought the car in, they sent me photos of my brake pads and a full estimate. To replace all 4 and rotors it was 1/3 of the cost another shop was providing. They got the parts in the same day and had my car ready before they closed. Excellent service, I’ll be using them in the future. Front desk was amazing as well, she waited until about 15 minutes after they closed to stay until I could manage to get over there to get my car