Eyebrows in Newmarket

“Great experience for my wife… great job and customer service… recommend to everyone“

“Loved their cat eye nails and Kathy did a wonderful job, I’m totally loving this place. All employees are good and efficient.

Requested style: Cat eye nails“

“Amazing experience with Marta and Nita. They left my eyebrow clean and looking decent then when I came in. Very professional and warm staff. Thank you guys ?“

“I went to Upper Canada mall and with absolutely 0 clue where to start with my brows. Alicia waxed, tinted and gave my brows the TLC they needed! Her warm and knowledgeable personality was the cherry on top for the whole experience. I will be back !“

“EDIT:

Shortly after leaving the original review, Kavita (Spa Director) contacted me offered to change the post from a 8mm to 6mm. I just took her up on the offer, and the shorter post fits much better.

She advised me of the following, which may be helpful for future clients: If you get your ear pierced in-store, they will check the post length and fit. But if you purchase an earring and they put it on in store for you (as I did), it comes with a standard 8mm post, and you have to pay additional small post if you want to switch it.

ORIGINAL REVIEW:

I came to Caryl Baker Visage last weekend. Service was great, and I was helped right away. I purchased a gold marquise earring for my helix piercing, which was $150, plus tax. They put the earring in for me, and advised there could be no return unless a stone fell about.

My main issue: the post of the earring is way too large. As a result, the earring keeps flipping in the front, or the post sticks out in the back and gets caught in my hair (see pic).

I’m so disappointed. I’m out $179 for an earring that doesn’t fit.

I specifically showed them my current earring and explained it was for a helix piercing. They were the ones who put the earring in so I know it’s done correctly. I can’t imagine why they either didn’t select a smaller post, or notify me that this selection would be too loose so I could purchase another earring. I feel completely duped. This wasn’t an online purchase. I relied on their expertise and reputation for a good quality product and now I can’t return it.“