I had an excellent experience as a first time customer. They were very accommodating of my schedule, and did a great job repairing the outside tap. I will definitely call them again if I need them.
July 2023
We were very impressed with the customer service provided today by Shawn (of Ottawa Safari Plumbing). He was extremely polite and professional, making sure I knew about each step, pricing, and asking about our needs (which door to use, if we needed water before he turned it off, etc). My friend was over at the time and as soon as he went out to the van to get something, her first comment was, “Wow, he is so polite!”. He exudes a peaceful and kind personality, and I felt very confident in his skill set. The job looks very well done (installing a new hose tap)! I hope you and he knows how valuable he must be to the company!Services: Plumbing pipe repair
July 2023
This is our second time using Safari. We thought our first experience was top notch but today was even better. Sean is professional, courteous and meticulous with the work he did for us. He arrived on time and communicated with us throughout the 2 hour visit so we always knew what was being done and the associated costs. Our dogs loved him too! It can sometimes feel uncomfortable having strangers in your house to perform work. This has never been the case with Safari. They are a delight to work with.
I had an excellent experience as a first time customer. They were very accommodating of my schedule, and did a great job repairing the outside tap. I will definitely call them again if I need them.
We were very impressed with the customer service provided today by Shawn (of Ottawa Safari Plumbing). He was extremely polite and professional, making sure I knew about each step, pricing, and asking about our needs (which door to use, if we needed water before he turned it off, etc). My friend was over at the time and as soon as he went out to the van to get something, her first comment was, “Wow, he is so polite!”. He exudes a peaceful and kind personality, and I felt very confident in his skill set. The job looks very well done (installing a new hose tap)! I hope you and he knows how valuable he must be to the company!Services: Plumbing pipe repair
This is our second time using Safari. We thought our first experience was top notch but today was even better. Sean is professional, courteous and meticulous with the work he did for us. He arrived on time and communicated with us throughout the 2 hour visit so we always knew what was being done and the associated costs. Our dogs loved him too! It can sometimes feel uncomfortable having strangers in your house to perform work. This has never been the case with Safari. They are a delight to work with.