Ottawa General Contractors

Ottawa General Contractors (OGC) is a reputable contracting company known for its commitment to quality workmanship, customer satisfaction, and integrity. OGC's dedication to addressing warranty issues is exemplary. When a client experienced sub-standard flooring installation during a previous renovation, the company promptly addressed the concern. They meticulously planned the warranty work, replaced the wood flooring to industry standards, and covered most of the associated labor and material costs, showcasing their commitment to rectifying the situation. Clients praise OGC's exceptional project management skills. The company's design and material selection coordinators, Rebeca and Nick, work closely with clients to ensure the final product aligns with their vision and budget. The project managers, Kamal and Murad, keep clients informed throughout the renovation process, even for those working remotely, using a client portal with progress updates and photos. OGC's responsiveness and professionalism in addressing any issues that arise during a renovation are also highly commended. Clients appreciate the company's genuine concern for their personal circumstances, such as a family member's health challenges, and their willingness to pause work to accommodate these situations. Overall, Ottawa General Contractors' commitment to quality, customer service, and integrity has earned them a reputation as a reliable and trustworthy contracting company, making them a preferred choice for clients undertaking renovation projects.