Reviews for Obasan (Formerly Sleeptek)
Write a reviewHours
Monday: 10AM - 5PM
Tuesday: 10AM - 5PM
Wednesday: 10AM - 5PM
Thursday: 10AM - 5PM
Friday: 10AM - 5PM
Saturday: 9AM - 2PM
Sunday: Closed
Ratings
Google: 5/5Obasan (Formerly Sleeptek)
155 Colonnade Rd S #1, Nepean
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Quality of products and service are outstanding!We can’t say enough about Obasan. We were first introduced to Obasan when my wife and I bought new pillows. They were very informative about specific requirements. My wife chose the Dual Organic Shredded Rubber and Wool pillow, I chose the Organic Shredded Rubber pillow. We both could not be happier, the support we need and never feels hot.We liked the pillows so much we decided to buy one of their Organic Wool comforters. We picked up the Mid-Weight Comforter. We tried it for a couple days, but my wife is a very hot sleeper, and since we live in a condo on the top floor, our unit does not really cool off at night, even with the furnace off. They were very happy to make the switch for us to a Lightweight Comforter. Perfect! We love how temperature regulating the organic wool is, it never feels too hot as wool will still breath when damp, unlike down. It has a nice weight to it, so it makes you feel secure, and reduces tossing and turning during the night like a weighted blanket. We should have done this a long time ago. My wife and I both sleep so much better.I wish we had visited Obasan when we bought our new mattress 6 months ago. We would have the ultimate sleep system now if we had.This is a fantastic company, all products made locally right here in Ottawa, employing local people. You can see them making the products when you visit the store through the windows in the back of the store. Support local? Does not get more local than that.Needless to say, we are life long customers now. Thank you Obasan!I should also add, it is nice to see a company taking Covid protocols seriously, both for customers AND employees, it shows they care about every persons wellbeing.
This is an amazing store and location. Easy to find and parking is a breeze. Not only can you take a nap on one of their amazing mattresses but you can watch it being made. Jonathan and Jean are so helpful and dedicated to building an amazing organic luxury mattress. Don't forget to grab a pillow and wool comforter while you are there.
I'm writing with an update after sleeping on my Obasan Acadia 3.0 mattress. It is dreamy! For context, I have had lower back (muscular) pain over the last several months. I tried various mattresses--Loom & Leaf, Naturepedic, and Savvy Rest. I liked the zoning that Obasan offers and hoped it would offer targeted back support. My hopes have borne true. This is probably the most comfortable bed I've ever slept on--enveloping and yet also still firm. Even though one can normally expect a period of adjustment, I've had no adjustment issues as yet. I woke up feeling better than I have in as long as I can remember. For those of you who can't try out this bed in person (I was one of these customers), I wouldn't let this deter you if this mattress is within your budget. Obasan's representative told me that the majority of their sales are over the phone. After taking information about their client (height, weight, sleeping position, age), they have a "formula" for how to configure your bed. Even in instances when I have personally tested out mattresses that felt comfortable in the showroom, I have often been disappointed after sleeping on the mattress later. I learned that testing out a mattress in person is no guarantee that the mattress will work; in my case, the majority of those purchases actually didn't work for me in the end. Obasan has a 90-day exchange period as well to make any adjustments to the latex components. I liked being led through the process and feeling like I was being personally taken care of. Their bedding is also the most exquisite I've personally seen. Their summer wool duvet was just gorgeous (I just bought another one I like it so much), and the mattress protector constructed with attention to detail. This may read as an effusive post, but after a rather wearying experience over the past five months trying out different mattresses, it's difficult to suppress my happiness.