I have been getting my hair cut by Jess for a few years now and I love her. She is so friendly, her salon is clean and comfortable, and she gives me great haircuts. I have uneven wavy curls and she's the first hairdresser I've been to that can make it look good in a way that I can recreate and maintain at home (I'm very low-maintenance).
June 2024
I’d like to clarify some details regarding a recent incident at Hair by Jess that led to a recent negative review. I was present during the situation, and it appeared that there was a misunderstanding.
The lady who left the one-star rating seemed to believe she had an appointment, but it was clarified by Jess that there was no appointment in the system. The Assistant added the lady’s name to a cancellation list only. Despite Jess's busy schedule with two clients at that time, she took the time to explain this to the lady, apologized (even though it wasn’t her fault), and even offered to accommodate her after hours, which unfortunately she... read full review
September 2022
Absolutely love the cut! Jess knows her stuff (and she's such fun). Bonus points for the tuxedo cat assistant ?I give her five very well deserved stars. Thanks Jess!!!Service: Hairstyling
I have been getting my hair cut by Jess for a few years now and I love her. She is so friendly, her salon is clean and comfortable, and she gives me great haircuts. I have uneven wavy curls and she's the first hairdresser I've been to that can make it look good in a way that I can recreate and maintain at home (I'm very low-maintenance).
I’d like to clarify some details regarding a recent incident at Hair by Jess that led to a recent negative review. I was present during the situation, and it appeared that there was a misunderstanding.
The lady who left the one-star rating seemed to believe she had an appointment, but it was clarified by Jess that there was no appointment in the system. The Assistant added the lady’s name to a cancellation list only. Despite Jess's busy schedule with two clients at that time, she took the time to explain this to the lady, apologized (even though it wasn’t her fault), and even offered to accommodate her after hours, which unfortunately she... read full review
Absolutely love the cut! Jess knows her stuff (and she's such fun). Bonus points for the tuxedo cat assistant ?I give her five very well deserved stars. Thanks Jess!!!Service: Hairstyling