About Furnace Factory Direct
Furnace Factory Direct is a highly praised establishment known for its exceptional service and professionalism. Customers consistently report top-notch maintenance for furnaces and water heaters, with fair pricing and easy payment options. The staff is noted for their politeness, knowledge, and courtesy throughout the process, responding promptly even after hours and demonstrating a strong commitment to customer satisfaction. The installation team is commended for their organization and efficiency, completing major work in under five hours without leaving any mess behind. Customers have been impressed by the technicians' dedication, such as quickly repairing an AC unit before a vacation, even in challenging weather conditions. Recent reviews highlight the honesty and reliability of the staff, particularly Carmine and Anthony, who have provided honest assessments, prompt response times, and exceptional expertise in resolving various HVAC issues. Customers have expressed great satisfaction with the quality of work, fair pricing, and the overall smooth experience offered by Furnace Factory Direct, making it a highly recommended choice for all heating and cooling needs.
Amazing work, thankful for their hard work.
We had Furnace Factory Direct at our home today to perform maintenance on our furnace and tankless water heater. Service was top notch! Price was excellent and easy to pay with tapping CC upon completion. The serviceman was very polite, professional and courteous. We’ll be using Furnace Factory for all of our needs in the future and wouldn’t hesitate to recommend them to family and friends.
I highly recommend FFD. They helped us out when we had our flood. From phone call, to talking with Carmine Mariano, to the installation of our furnace. All were polite, knowledgeable and courteous. Thank you all so very much!