Truck Puncture repairs:First time to go to this place. I thought the customer service was good I asked the front desk to cover my car seat, which they did. The lounge was a bit dirty, and still have the “ frisby tire sign”The only thing that I have noticed was grease mark from my door handle and shift knob dial.I gave them 5 stars because I am happy for the job they did to my truck.It was a bit expensive compared when I took my car at the different tire repair shop. It only cost me $38.( puncture tire)But I will recommend them to others.
December 2023
Visited Kal Tire Nepean on Monday this week to get my winter tires on. I brought my tires in my new 2023 Sorrento. When the car was done the service guy informed me that the leather had been torn on one of the rear seats. It was about an inch long in an inconspicuous spot. He explained that he didn’t know if the tear occurred when I put tires in or when they took them out. They waived my charges. While I was quite annoyed at first I realized that they were honest with me (I almost certainly wouldn’t have noticed it for quite some time). In addition they compensated me (waived charges). Although disappointed my new vehicle has this tear, I feel I was treated honestly... read full review
November 2023
Blew a tire on an extremely hot Wednesday on the 417. Called a few places. First few couldn't get my kind of tire. Other places also mentioned I'd likely have to replace both rears. Kal Tire said I could get towed there and they would have my tire in and replaced by Friday.. relief in the sweltering heat.When I got there, I asked if I needed both tires done like others mentioned (fairly new vehicle). They had a look, checked the treads, and told me my other tire was in great condition, only the one had to be replaced. I valued their honesty.. saved me a lot of money.Bonus was tire came in earl, so got my wheels back earlier than expected. Hope I don't... read full review
Truck Puncture repairs:First time to go to this place. I thought the customer service was good I asked the front desk to cover my car seat, which they did. The lounge was a bit dirty, and still have the “ frisby tire sign”The only thing that I have noticed was grease mark from my door handle and shift knob dial.I gave them 5 stars because I am happy for the job they did to my truck.It was a bit expensive compared when I took my car at the different tire repair shop. It only cost me $38.( puncture tire)But I will recommend them to others.
Visited Kal Tire Nepean on Monday this week to get my winter tires on. I brought my tires in my new 2023 Sorrento. When the car was done the service guy informed me that the leather had been torn on one of the rear seats. It was about an inch long in an inconspicuous spot. He explained that he didn’t know if the tear occurred when I put tires in or when they took them out. They waived my charges. While I was quite annoyed at first I realized that they were honest with me (I almost certainly wouldn’t have noticed it for quite some time). In addition they compensated me (waived charges). Although disappointed my new vehicle has this tear, I feel I was treated honestly... read full review
Blew a tire on an extremely hot Wednesday on the 417. Called a few places. First few couldn't get my kind of tire. Other places also mentioned I'd likely have to replace both rears. Kal Tire said I could get towed there and they would have my tire in and replaced by Friday.. relief in the sweltering heat.When I got there, I asked if I needed both tires done like others mentioned (fairly new vehicle). They had a look, checked the treads, and told me my other tire was in great condition, only the one had to be replaced. I valued their honesty.. saved me a lot of money.Bonus was tire came in earl, so got my wheels back earlier than expected. Hope I don't... read full review