Best Buy

Best Buy is an electronics store chain known for its wide selection of products, including computers, mobile devices, TVs, home theater systems, and video games. Customers appreciate the option to reserve products online for in-store pickup or enjoy free shipping on orders over $35. The store offers a Low Price Guarantee and the assistance of Geek Squad Agents for tech support, repairs, and protection services. While many customers praise the friendly and helpful service of Best Buy employees, some have noted inconsistencies in the level of expertise and attention received. There have been mixed experiences with the Geek Squad, with some customers praising the technical skills of certain agents while others found the service lacking. The store is described as having a diverse workforce, which some customers found welcoming while others felt uncomfortable.