I was so excited to have a spa party for my daughter and her friends and was unfortunately disappointed with the whole experience. The staff was cold and unfriendly - looked like they did not want to be dealing with children, even though it was a children's party. The services were rushed and sloppy, and the company automatically charged me gratuity. I have no problems paying a tip, but I think it's kind of presumptious and haughty that I was charged for services that turned out to be sub par. I would definitely not use them again and would definitely recommend any other company for spa parties.
I was so excited to have a spa party for my daughter and her friends and was unfortunately disappointed with the whole experience. The staff was cold and unfriendly - looked like they did not want to be dealing with children, even though it was a children's party. The services were rushed and sloppy, and the company automatically charged me gratuity. I have no problems paying a tip, but I think it's kind of presumptious and haughty that I was charged for services that turned out to be sub par. I would definitely not use them again and would definitely recommend any other company for spa parties.