this firm is very unprofessional. I called them this morning to book for 4pm. I was asked first on how I will pay. I said i have a gift card. I was told to come at 5pm. When I got there at 5 pm, the receptionist said they close at 5pm. Furthermore , this firm is not recognized by my insurance provider and my spouse claim was not paid.
July 2020
Awful experience in all respects. I booked for physio via phone for 2pm today. When I reached around 2pm, door was locked. I saw a lady sitting inside, so I knocked at the door, she opened the door and said “we are already closed for the day as there is no person to provide the service – although normally we close at 5pm”. I insisted that I will wait as there are still few minutes left in 2pm. She said there is no one to provide the service, all staff is busy and she has been fired from the job as she demanded for her salary, and owner instead of paying, fired her. Meanwhile, another lady came from inside; I asked her about my appointment and she said if I can come... read full review
July 2020
The only reason I am giving 4 star is because of one of the best Masseuse I got. She asked me about pressure and areas to be worked on and was effective.Even though I would love to go again but will give it a second thought because the massage bed did not look very clean and I was able to hear dryer which was making too much noise. Also originally I wanted to book groupon for Turkish Hammam and they said it is going to be at this location.
this firm is very unprofessional. I called them this morning to book for 4pm. I was asked first on how I will pay. I said i have a gift card. I was told to come at 5pm. When I got there at 5 pm, the receptionist said they close at 5pm. Furthermore , this firm is not recognized by my insurance provider and my spouse claim was not paid.
Awful experience in all respects. I booked for physio via phone for 2pm today. When I reached around 2pm, door was locked. I saw a lady sitting inside, so I knocked at the door, she opened the door and said “we are already closed for the day as there is no person to provide the service – although normally we close at 5pm”. I insisted that I will wait as there are still few minutes left in 2pm. She said there is no one to provide the service, all staff is busy and she has been fired from the job as she demanded for her salary, and owner instead of paying, fired her. Meanwhile, another lady came from inside; I asked her about my appointment and she said if I can come... read full review
The only reason I am giving 4 star is because of one of the best Masseuse I got. She asked me about pressure and areas to be worked on and was effective.Even though I would love to go again but will give it a second thought because the massage bed did not look very clean and I was able to hear dryer which was making too much noise. Also originally I wanted to book groupon for Turkish Hammam and they said it is going to be at this location.