I had previously used European Auto Body, close to me, to repair my BMW after vandalism. It was the single worst experience I have ever had with a business/service and so when my wife damaged her car I was very jaded about going to a repair shop. Someone suggested I go to Royal, which was a distance away and I'm so glad I did. They dealt with the insurance and car rental companies quickly and professionally, kept me updated through texts, always responded quickly to emails or calls, explained exactly what was done to the car, which looks great, and lifetime warranty on the work etc. In other words night and day from my previous experience and although I hope not... read full review
March 2024
RICHARD IS THE BEST!!! I had 2 crashes in a year, which was extremely stressful in itself, and issues with my insurance as well. Richard is so patient, kind, helpful and really takes the time to make you feel at ease. I have no knowledge of cars, insurance, or anything and he really takes the time to answer your calls, respond to emails, talk to you in person and whatever else you might need. He's extremely professional, trustworthy and goes above and beyond. Even though this past year and dealing with my car was stressful, he made everything so much better just by being there and reassuring you. Royal Auto Collision is the best auto repair shop and I am always happy... read full review
February 2024
The front side of my Tesla Y was heavily damaged. The SMS notifications during the repair process, such as parts were ordered, parts arrived, parts came, parts entered painting, assembly started, were very informative. When I got there, the very helpful behavior of the staff was impressive. When I received my car, it was appreciated that they blasted it with polish and cleaned it carefully inside and outside. Their workshops are very clean and organized, they have many expert craftsmen, I received a fast and quality service. This is the only address I can recommend for you to get your Tesla or any other brand of car repaired.I would like to thank the company owner Mr.... read full review
I had previously used European Auto Body, close to me, to repair my BMW after vandalism. It was the single worst experience I have ever had with a business/service and so when my wife damaged her car I was very jaded about going to a repair shop. Someone suggested I go to Royal, which was a distance away and I'm so glad I did. They dealt with the insurance and car rental companies quickly and professionally, kept me updated through texts, always responded quickly to emails or calls, explained exactly what was done to the car, which looks great, and lifetime warranty on the work etc. In other words night and day from my previous experience and although I hope not... read full review
RICHARD IS THE BEST!!! I had 2 crashes in a year, which was extremely stressful in itself, and issues with my insurance as well. Richard is so patient, kind, helpful and really takes the time to make you feel at ease. I have no knowledge of cars, insurance, or anything and he really takes the time to answer your calls, respond to emails, talk to you in person and whatever else you might need. He's extremely professional, trustworthy and goes above and beyond. Even though this past year and dealing with my car was stressful, he made everything so much better just by being there and reassuring you. Royal Auto Collision is the best auto repair shop and I am always happy... read full review
The front side of my Tesla Y was heavily damaged. The SMS notifications during the repair process, such as parts were ordered, parts arrived, parts came, parts entered painting, assembly started, were very informative. When I got there, the very helpful behavior of the staff was impressive. When I received my car, it was appreciated that they blasted it with polish and cleaned it carefully inside and outside. Their workshops are very clean and organized, they have many expert craftsmen, I received a fast and quality service. This is the only address I can recommend for you to get your Tesla or any other brand of car repaired.I would like to thank the company owner Mr.... read full review