About Federal Elevator Systems
Reviews for Federal Elevator Systems
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Monday: 8:30AM - 4:30PM
Tuesday: 8:30AM - 4:30PM
Wednesday: 8:30AM - 4:30PM
Thursday: 8:30AM - 4:30PM
Friday: 8:30AM - 4:30PM
Saturday: ClosedSunday: Closed
Federal Elevator Systems is a company that specializes in designing, engineering, manufacturing, and installing elevators for homes and businesses. They focus on low to mid-rise buildings, typically no more than six storeys. Established in 1988, Federal Elevator prides itself on providing quality elevators that ensure accessibility to all levels of a home or business. Customers praise Federal Elevator for its helpful and responsive team. They highlight the company's expertise in guiding customers through the elevator installation process, ensuring a smooth and satisfactory experience. Federal Elevator's commitment to quality and customer service has earned them positive reviews and recommendations from satisfied clients. Customers have had very positive experiences with Federal Elevator Systems, from the showroom to the final installation and approval. The company is responsive through phone and email, and customers are pleased with the professionalism of the sales, installation, and support teams. Many customers are satisfied with Federal Elevator and look forward to working with them on future projects.
The product itself should be good. However, various problems arose after installation. Fortunately, a technician named Mitch was very professional and patient. He resolved many issues. We would hope that the installers could be more careful to reduce potential errors. We also hope for an extended warranty period so we can use the product with peace of mind.
Overall a positive experience. Well organized and smooth process if you can follow the steps and ensure the pre-requisites are built and prepared as per engineering drawings.
The installer was just outstanding. He really did a great job with the installation and cared a lot about the work he did.
Steve was instrumental in deciding to purchase the elevator. Not only did he assist with the sale, he went above and beyond to ensure the order was expedited so we can have the elevator installed as quickly as possible. The installers (John and Omar) were also very professional and knowledgeable. They worked diligently and with minimal disruption to our day to day activities in order to have the elevator installed. They also met with our carpenter and explained everything that needed to be adjusted with thr doors, measurements etc for the finisher. Bernard, the finisher was also very quick on wrapping up the installation. Great coordination from the back office from the...read full review