“Problem:Totally clogged kitchen sink in a 70 year old home &kitchen taps needing replacement.
Liam &Connor called ahead asking if it was alright to come early.When they arrived they introduced themselves&reviewed what I had explained to the office was our problem.They put down a covering on our carpet so they wouldn't soil it on the way to the kitchen.They the looked at the situation &quickly knew what needed doing.They explained everything,showed me what each part would cost & gave me options.They also made me aware what a worst case scenario could look like.Also they didnt hesitateto answer all my questions throughout the process.About 2hrs later the clogged pipe was clean,all new under sink to code plumbing, new tap installed.&my kitchen floor cleaned up.They retested everything before leaving.I was able to pay upon completion & the price was reasonable.Totally pleasant & professional young men.I was very pleased with their service for Donaldson's & wouldn't hesitate to use this company again.“
“Our AC broke during a heat wave and A1 came super fast and had us fixed in less than 2 hours from the time I made the call. The service person was very professional and efficient. The bill was very reasonable and I cannot say enough about their great service. We’ve been using them for years to service our HVAC but this last call was truly exceptional!“
“Just had a furnace installed this week by DesRoches Heating and Cooling. Company was extremely professional and efficient. We are very happy with our new furnace!“
“Ray and his team arrived within the timeframe promised, and dealt with our emergency in a professional and helpful manner. We were entirely satisfied with the service provided.“
“Jay is the best out there. I call him every time hvac needed. Honest and reliable.Services: Heating system repair“
“very professional, assertive and fix the issue right away. Definitely recommended this company ?“
“Sean kim was amazing... He was friendly and resolved the issue within couple of minutes“
“The work was done was quickly and it was a difficult job in the sense it was the 2 hotest tiny rooms , still the jobs were done with a smile. There was no garbage left behind, everything has been repaired. I will need some HVAC work done in the fall, so I will definitely call them again.“
“The two gentlemen that showed up were awesome. Friendly and professional. Fixed the problem, cleaned up after themselves. Two thumbs up.“
“I recently had the pleasure of working with Platinum Air Care, and I am beyond impressed with their professionalism, expertise, and customer service. From the initial consultation to the final installation, their team was thorough, knowledgeable, and incredibly responsive. They took the time to explain everything in detail, ensuring I understood the benefits of the air purification system they recommended.
Not only has the air quality in my home improved significantly, but I’ve also noticed a reduction in allergens and overall indoor comfort. The installation process was seamless, and their technicians were punctual, respectful, and clean. It’s clear they take pride in their work and prioritize customer satisfaction.
If you’re looking for high-quality air care solutions, Platinum Air Care is the company to trust. They’ve earned my highest recommendation, and I’ll definitely be a repeat customer for all my future air care needs!“
“Jen did a great job explaining what needed to be done and communicated any issues with me and apologized for any delays incurred in waiting for parts.
The young lady who I spoke to on the phone when booking my appointments was very polite and took her time with me.
I was very happy in dealing with the Dowell Equipment Services company for my freezer issue.
Thank you.“