About Ricky Ratchets Auto Repair
Ricky Ratchets Auto Repair in London is a business known for its exceptional service and friendly staff. The team has been praised for their professionalism and willingness to go the extra mile. Customers have appreciated their kindness, whether it's offering a ride to a nearby diner or providing seamless car purchasing experiences. Ricky Ratchets has been highly recommended for their excellent service and straightforward approach. The business has been described as thoughtful and kind, making it a pleasant experience for all who visit. Ricky and his team are honest and professional. They were super friendly and helpful and even followed up with customers the following week to ensure their needs had been met. They exceeded expectations and customers will be sure to go back.
This morning, early, I had to take my car in for an oil change. I had said I would wait there for it. I couldn't leave Jerry alone at home, so I brought him with me. While waiting, Jerry suggested we 'WALKING' over to a diner about 1/4 miles +/- away. I firmly said no. The owner of RICKY RACHETS HERE IN LONDON, AN AUTO REPAIR SHOP, overheard us and suggested getting a driver to drive us to the diner. Great! While in the diner, the serviceman for RICKY RACHETS came to our table with the machine, bill, and the keys to my car. The car was done, and to save us from getting into and out of the service vehicle, RICKY RACHETS thought it better for them to come to us. They parked my car right out in front of the diner and ready for us to just drive home. Now, that is service! The olf kind! A thoughtful, kind man, RICKY RACHET IS! THANK YOU AND GOD BLESS! Gail Adams
Loved the personal touch. Car was returned to me at my house. Certainly didn’t expect that kind of service.