“This was our first time working with Able Air Conditioning & Heating, and we couldn’t be more impressed. Jacob came out initially for a pre-winter maintenance check to ensure everything was in good shape before the cold set in. He was friendly, approachable, and explained things clearly. He let us know that our dehumidifier filter needed replacing and, while he didn’t have the filter on hand, he offered to return to install it. I mentioned that my husband could handle it, and Jacob kindly walked me through the process, even advising on the right filter. To top it off, he brought in my recycling bins from the driveway. It was a very thoughtful gesture
A week later, we noticed water pooling near our furnace, so we called them back. This time, Robert came out and was very pleasant and helpful. Initially, I assumed it was an issue with our pump, but Robert quickly identified the problem as a clogged humidifier tub. He thoroughly cleaned it, ran several tests to ensure there were no leaks, and then surprised me by saying there was no charge for this follow-up visit. He mentioned it should have been caught during the initial check and didn’t want to bill us for something that might have been missed.
It’s rare these days to find this level of exceptional service. Jacob and Robert took the time to educate me on maintaining our furnace, which I really appreciated. I definitely recommend Able Air Conditioning & Heating and will call on them in the future. Thank you for your kindness and outstanding service!!!“
“David from Hammond Plumbing provided service on Sept. 5th , 2024. He was efficient / effective in quickly resolving our problem! Good PR very organized!“
“This was our first time working with Able Air Conditioning & Heating, and we couldn’t be more impressed. Jacob came out initially for a pre-winter maintenance check to ensure everything was in good shape before the cold set in. He was friendly, approachable, and explained things clearly. He let us know that our dehumidifier filter needed replacing and, while he didn’t have the filter on hand, he offered to return to install it. I mentioned that my husband could handle it, and Jacob kindly walked me through the process, even advising on the right filter. To top it off, he brought in my recycling bins from the driveway. It was a very thoughtful gesture
A week later, we noticed water pooling near our furnace, so we called them back. This time, Robert came out and was very pleasant and helpful. Initially, I assumed it was an issue with our pump, but Robert quickly identified the problem as a clogged humidifier tub. He thoroughly cleaned it, ran several tests to ensure there were no leaks, and then surprised me by saying there was no charge for this follow-up visit. He mentioned it should have been caught during the initial check and didn’t want to bill us for something that might have been missed.
It’s rare these days to find this level of exceptional service. Jacob and Robert took the time to educate me on maintaining our furnace, which I really appreciated. I definitely recommend Able Air Conditioning & Heating and will call on them in the future. Thank you for your kindness and outstanding service!!!“