Pet Boarding Training near Kitchener

“What a BIGGGG difference between the services provided today between Erb street petsmart and this one! I had called to book a nail trim for my dog at the erb location this morning and they advised me to just go in. Then I went in, and they told me I had to wait 20 minutes. I was dumbfounded. I left and came to this location and right from the get go, I got A one service! The lady took my information and in a couple minutes and my dog was looked after but it was the service! Fantastic young lady! She did a nail trim, etc......but in my 11 years of going to get her nails trimmed had I NEVER seen my dog get the cutest little bow on her hair! OMG. I am not exaggerating when I say that my dog actually appeared very happy and you know how much anxiety dogs get going for grooming. That young lady was TOP NOTCH! I told her but I needed to write it here especially when the service i got at erb street petsmart doesn't compare at all! Kudos to this location! You hire great ppl, you get great service and loyal customers!“

“All tags facing up - phone number associated with the account being blurted out as sooooon as I get to the cash. Every time, like clockwork. I'm in and out quickly. Everyone is so polite even though I feel like I'm rushing them. ? but I want in and out quickly and their team gets it done. No complaints“