First General Waterloo Region - Property Damage Restoration

Amazing serviceWe didn’t know what to do after our basement flooded. Our insurance company sent First General and they helped us through everything. Everyone was professional and quick clean up!Service: Water damage-related cleanup & repair

We used First General after a water damage in our kitchen.We liked them.The project manager/estimator was Andrew. He was very available on the phone and e-mail, responded promptly and scheduled things quickly.We had Tim, Ron and Olivia as our team for dealing with the water damage. They were on time, very pleasant to interact with and did a good job as far as we can tell.I hope no water damage happens again in our house but if it does, I would call them again.Services: Water damage-related cleanup & repair

First General was called in after we had flooding in a finished basement room. The project manager (Andrew) was professional, courteous and kept things moving along while communicating any adjustments/revisions. Given the room had to be completely stripped down to the cinder block and concrete floor, there were a variety of services/teams involved to remove flood damage and restore the room to a state that was even better than before. Very happy and would recommend any day.Services: Remodeling