“I must say I found both Andrew and Brent who came out to my place to be very professional, patient and tidy to boot. The guys were very patient with my questions and asked my opinion on several situations to make sure I was comfortable with what they would be doing. The job went smoothly and performed with no hiccups . On top of that they left my place as neat and clean as they found it on arrival. In closing I really liked Andrew’s motto “ I approach working at your home like I would if I was doing it for my home “ . Good enough for me Andrew.“
“Liam B. and Owen K. , installed my water heater tank very efficiently. They were careful and respectful of my property, and explained everything I needed to know about the new unit before they left. Great service provided.“
“For some reason, I was redirected to the Trenton site instead of the Kingston one, despite the service being done in Kingston. So I'll just copy the review here as well.---The customer service here (both in person and over the phone) has been excellent. Our technician was great a communicating with us and we had an excellent service call.To clarify, this was for service in Kingston. I'm not sure if this makes a difference.“
“Contacted Haven Home (first time calling this company) after noticing water accumulation under the furnace. The person who answered the phone was friendly and booked a tech to come out and assess the issue right away. I was worried about being charged an enormous after hours fee, seeing how it was Friday night! But, nope, the diagnostic was zero charge and they would call with an update and a quote before starting any repair work! Although the appt was booked for a 4hr window, a tech was able to get there within the hour of calling. Jett arrived and accessed the situation and identified the issue. Jett followed up with the tenant on site and also with a phone call to myself, the homeowner. So thankful for a quick turnaround, the friendly help, and thankful for help in solving the problem!! Highly recommend!“
“Tozer is pretty incredible from top to bottom. Very informative team, and they care about you!We got a few different quotes from other HVAC companies and Donald made sure Tozer was competitive price wise.There were competitors with lower prices but didn't offer the knowledge and expertise of Tozer. They are a local company that really cares about the customer and that ultimately lead to the decision to go with them.Scheduling and installation was quick and easy.After install there was one minor issue with the heat pump, but tozer handled the issue quickly and effectively.Honestly such a great company that actually cares.Don't hesitate to contact them!“