La-Z-Boy Home Furnishings & Decor

La-Z-Boy Home Furnishings & Decor in Kanata, Ottawa West, is a furniture and home décor store offering a wide range of products for every room in the home. Customers can find more than just recliners here; the store features sofas, sofa beds, loveseats, sectionals, accent chairs, coffee tables, ottomans, bedroom furniture, rugs, accessories, dining sets, and more. For those needing assistance with their living room or family room decor, qualified interior designers provide free in-home design services. Customer experiences at La-Z-Boy have been mixed. Some shoppers have praised the store for its professional service, highlighting staff members like Ali and Mimi for their helpfulness and patience. One customer noted an amazing shopping experience, where they received personalized attention and felt no pressure while making their decision. The delivery team also received compliments for their professionalism and politeness. However, not all reviews are positive. Some customers have expressed frustration with product quality and customer service after a purchase. One individual reported dissatisfaction with a chair that had significant defects and described a negative experience with a service technician. This led to disappointment and a feeling of being overlooked, causing them to advise potential customers to consider other options. Despite the challenges some have faced, La-Z-Boy Home Furnishings & Decor remains a popular choice for many due to its variety of products and some positive customer service experiences.