I had a toilet to unclog and by the next day, they were there. Bright and early. The office team bent over backwards to accomodate my situation and for that I was very thankful. Now that's customer service! Thanks guys.
June 2022
They don't seem to know how to contact you when you enquire on their website. And we've called. They just couldn't even seem to put an initial appt together. That should raise red flags right there.We were recommended this company. So far it's been 3 weeks and counting. We are new to the area, and would rather deal with a company that was used and recommended by friends. Sadly no such luck so far.Update: We have taken our business elsewhere. Friends were incredibly embarrassed, and are now questioning their future with this company.
June 2022
Excellent service! All of my questions answered (and I had lots because I know very little about furnaces). Professional and kindness appreciated during a stressful, chilly time ⛄
I had a toilet to unclog and by the next day, they were there. Bright and early. The office team bent over backwards to accomodate my situation and for that I was very thankful. Now that's customer service! Thanks guys.
They don't seem to know how to contact you when you enquire on their website. And we've called. They just couldn't even seem to put an initial appt together. That should raise red flags right there.We were recommended this company. So far it's been 3 weeks and counting. We are new to the area, and would rather deal with a company that was used and recommended by friends. Sadly no such luck so far.Update: We have taken our business elsewhere. Friends were incredibly embarrassed, and are now questioning their future with this company.
Excellent service! All of my questions answered (and I had lots because I know very little about furnaces). Professional and kindness appreciated during a stressful, chilly time ⛄