“I called Spurr and was able to get a tech at my home in less than 2 hours! He was quite friendly and fixed my problem in a flash. Definitely recommend!“
“Punctual, honest, and efficient! Fantastic experience with fixing my furnace! I’ll be a future customer. Thank you!!“
“The guys were great to work with. They were very professional and very accommodating for our needs in moving the tube our bedroom. Great cleanup didn’t know they had been. We would recommend this service highly“
“This is the second time I have had Lancaster Heating and Cooling install and HVAC item. This time it was a split system. The guys were fantastic and did a great job. Couldn't ask for for a better team.<br>Thank you.“
“I'm very pleased with service . Yasir the service technician was very professional, knowledge and polite. He came on time and did great work“
“We had no hot water. I called after office hours and left a message. They returned my call before 9 am. And a very nice gentleman named Najim had it working by 11 am.<br>Will definitely call again!“
“Paul has been very knowledgable, efficient and went the extra for the renovation I had to do. I am happy with the work he did, in a timely manner. My basement and kitchen have definitely been levelled up ! I highly recommend Paul and his company. 5 stars !“
“The HVAC Service responded to my inquiry promptly, standing out as the swiftest among all the professionals I contacted. Their extra courtesy of a follow-up call was a pleasant surprise, highlighting their dedication to customer satisfaction. Their commitment to serving customers exceptionally well shines through. Their service was excellent, and the cost was reasonable. I'll definitely be returning for future business with them.“
“Breaker panel change first rate service ,will be calling John the next time I need electrical work .“
“We had this company remove our oil furnace and replace it with a Mitsubishi Cold Climate Heat Pump in 2022. We approached JC Indoor because we heard that the Mitsubishi system was the best available in Canada and that it can function all year in our climate. John Ciotti impressed us with his knowledge, experience, and relationship with Mitsubishi. He was very patient as we had to wait over 6 months for Hydro to upgrade our electrical panel. His crew arrived very soon after that was done. They, including John's son and Paul, were very efficient and clearly very experienced. The system has functioned perfectly now in both summer heat and winter cold. It is very quiet, and it has indeed reliably given us clean indoor air.Services: Heating system installation“
“Joe and Terence were VERY CONSIDERATE and POLITE to deal with. They covered carpeting leading to the furnace room and kept me informed of the steps they were taking. With hardwood vents, Terence was gentle not to brake the vents. Those that had swollen into the open were left and Joe did the best he could with various attached to his wand/vacuum!!<br><br>A VERY PLEASANT, albeit LOUD (expected) experience! I would HIGHLY RECOMMEND VACU-MAN to all my Friends and Family!!“
“Only positive things to say from our experience. After researching and having eight other HVAC companies do their pitch and provide estimates, Adam not only worked with us to get the best price but he did it even without asking for the other estimates to benchmark with. That established a lot of trust with us and earned our business for installing a multi-zone ductless Heat Pump system, water heater, and some work on our older boiler system (a big job). His team showed up on time, did a great job, cleaned up after themselves and were quick. We need more businesses like his around :)“
“With so many ready to criticize and complain so quickly, and so few prepared to acknowledge tremendous work and quality service, I’d like to post this for Active Air Inc.I was facing a troubling situation a few days ago, where not only was the water heater not functioning properly, but the furnace also. This was tough, facing the weather this week, having children and knowing the essential needs of a household that requires heat and hot water.This is when Active Air Inc. came into my world and I’m thankful for it. Within hours of the issue being reported to the company, tradesman and company representative Zack arrived. He quickly assessed what the issues were and then provided a number of options that were explained clearly and left no doubt in my mind what could be done to resolve this quickly and relatively inexpensively. In my mind, I had created a much worse scenario, as it relates to the time span having no heat and water and overall costs.The strategy to remedy my problem was agreed-upon. The next morning, Zack and a colleague arrived, on-time, and got straight to work. There was a substantial amount of work completed and completed well and promptly. By the early afternoon, I had new equipment, installed professionally and with care, and had hot water and plenty of heat.I can state that working with this company was a joy. I’m thankful Zack was the individual assigned to this project, because he brought confidence, quality customer service and professionalism with a friendly demeanour.I will critique when that is required, but I will always compliment those who deserve it. This was a first class response and a first class job and I recommend this company.Well done Zack and Team at Active Air Inc.Craig P.Dundas. ON“
“I met Jordan installing my neighbors heat-pump.A few weeks later my furnace failed due to a faulty board.I called Jordan and he sourced a new board and installed it right away. Good thing he did - it was very cold out!Excellent service and priced right.Thank you Jordan!“
“This was the fourth company we’ve had look at the AC in three years. Every other company just took our money and did nothing. These guys diagnosed the problem and solved it in under an hour. Saving their phone number. Could not have been more pleased!“
“Jeff Horton was polite and courteous. He answered all my questions and was very professional. As was Tyler Baird when he was here on Aug 21/24. Was happy with the service i received from both these gentleman.“
“Stephen is very amicable and knowledgeable. He was able to explain what was done and what options there were. Enjoyed speaking with him and hopefully will see him again in the future.“