About a Rescue Rooter
Reviews for a Rescue Rooter
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Rescue Rooter is a dedicated local plumbing company serving various communities in Southern Ontario. With a focus on exceptional service, their knowledgeable and courteous technicians, such as Steve, arrive promptly, often within an hour of the initial call. They go above and beyond to resolve problems, including dealing with flooded basements and unexpected plumbing issues. Rescue Rooter aims to provide a positive experience for every customer, earning them a reputation for being a reliable and trustworthy plumbing company. Customers praise the company's friendly professionals, who take the time to understand each customer's unique issue and provide clear next steps. The technicians, such as Steve and Ben, are known for their great personalities, sense of humor, and expertise in resolving even the most challenging plumbing problems.
I cannot thank your company enough for everything that was done today and for the two very nice men that came to my home. Andrew came first around 9 and after over two hours was unable to get through the blockage, despite 3 attempts. Rodger came around lunch and we found, rather he found, the drains at the front of my home, in my rec room, under the carpet. From there, he was able to push through the blockage and get the water flowing again. The roots that he pulled out were the size of two squirrels! As well, the two caps that he removed, one of them cracked and broke and he went out and bought new ones! Would this be considered above and beyond? It sure was to me! Both of them have a phenomenal work ethic and were so very friendly, professional and polite. Again, thank you so much and your company will definitely have my vote of recommendation from here on out!