“The best emergency veternary services in Ottawa. Dr. Z provides the best care for my furry-4 legged family members!!“
“Everyone here is an absolute treasure! They genuinely care about my pets and we’ve had nothing but great experiences!“
“My Sheltie's teeth look amazing. Karen was considerate and gentle. Also, i appreciated the one on one service, only Karen and my dog. We'll definitely go back.“
“Lovely staff and comforting space. I had one of my pet rats euthanized here in January, and the other passed at home and was cremated in May. It's a bit pricey, but I think that's to be expected of a veterinary service anyway. The only reason it loses one star for me is because the first time I had one of my girls cremated, they said ink pawprints would be included and when I got home they weren't in the bag. I was absolutely devastated at first, but then called, and they said they had the pawprints, but I had to come pick them up. The second time I was there, I had to ask them to check that the pawprints were in the bag, and when they looked, the pawprints were not in there and they had to go and grab them. Both of the times this ordeal happened, I found it to be quite upsetting, especially because I was picking up the remains of my beloved pets.I think as a business they deserve five stars but for my personal experience it's only four. Photo included is the beautiful urns of my two sweet girls.“
“Great experience! They got me and my cat in same day and were so kind and understanding. Will absolutely be returning“
“My two cats have been going there for years, everyone is very kind and welcoming. The veterinarians and technicians explain everything very well so that we can make our decisions.“
“They are great at making my two GSDs feel super comfortable during visits. Are quick to correctly diagnose any issues and come up with a treatment plan. Smooth, timely and great at explaining everything well. Their costs are also great would 100% recommend to anyone.“
“We have been taking our 3 month old golden retriever here for the last few months and the staff have been nothing short of amazing. They love having our puppy Gus there and take care of him as their own. We love coming here for all our veterinary needs. 10/10 recommend without a doubt! Keep it up guys!“
“Just went here yesterday with my dog for the first time absolutely in love with the staff and the place and the atmosphere I'm only going to be going here from now on the vet texts and veterinarians are so professional sweet and kind and patient had to have my dog's anal glands done there yesterday which of course no dog likes getting but I found that Kippy took it very well it cost me half the price of my last vet the veterinarian was super sweet and patient with him my last vet made me put him under anesthesia just for the anal glands but Orleans animal hospital barely needed to medicate him and they did such a great job was so impressed I would give them 10 Stars if I could would highly recommend just wonderful staff All around very very impressed with the service just really loving and caring group of professionals“
“The staff was very supportive and kind during my pet's final stage of life. It was handled respectively and with a great deal of compassion. Thank you Bank Street Animal Hospital staff, our family much appreciates your empathy.“
“I can't begin to thank you guys to the extent that I want to because words can't express it. Chewie can't because she can't speak human.. but we love you over there... especially Heather for being so darn kind when I was losing it.You guys are great! Let's take pictures sometime soon! Heck, I invite your staff to be present during my next eSport stages...“
“Very friendly, courteous and helpful staff. Recently brought our fur baby for a checkup and she wasnt doing well. Unfortunately it was a terminal situation and they handled it with dignity and so much kindness. Thank you so much for giving us the time to say our farewells and be there for our Cleo.“
“Am a long standing customer and have never been disappointed.... and the dog is happy too .“