I am so upset , I booked an appointment for my teenage daughter to get her nails done for the first day of school she is so upset ? we came to our appointment and Kim answered the phone then hung up and now she is not answering her door or phone!!!!! This is disgusting I really hope you get what’s deserved! TERRIBLE CUSTOMER SERVICE, beware !!!!
September 2022
I recently moved to Georgetown and was driving along Guelph St when I saw this nail place. I've never left a review but I feel the need to with my experience. The salon was empty, Kim did an overlay on my natural nail, the paint job was as if I did it myself, when I asked for input with color choice or patterns, she literally said " I don't care, you choose" although the price was cheaper, I certainly got what I paid for..I would NOT recommend this place to anyone sadly. The overlay was so thick I had to have them done again the next day and pay again, the paint job missed all corners and edges, and she missed 2 fingers for the top coat leaving 8 shiny... read full review
August 2021
I have been coming to Kim’s at minimum monthly for over 2-years. Kim is incredible! I have used her mani/pedi and waxing services — all excellent. After going to salons for over 40-years, I can say that Kim’s is the very best. She is so good that I have gotten hubby to come in for male mani/pedis — much better and less expensive than a foot dr. My daughter also comes in monthly and my little great-granddaughter gets an occasional mani/pedi treat like the ladies. I don’t understand any negative reviews for Kim’s. Every time that I have been there I hear only praises for other clients. Give Kim the opportunity to make you a happy customer.Services: Manicures
I am so upset , I booked an appointment for my teenage daughter to get her nails done for the first day of school she is so upset ? we came to our appointment and Kim answered the phone then hung up and now she is not answering her door or phone!!!!! This is disgusting I really hope you get what’s deserved! TERRIBLE CUSTOMER SERVICE, beware !!!!
I recently moved to Georgetown and was driving along Guelph St when I saw this nail place. I've never left a review but I feel the need to with my experience. The salon was empty, Kim did an overlay on my natural nail, the paint job was as if I did it myself, when I asked for input with color choice or patterns, she literally said " I don't care, you choose" although the price was cheaper, I certainly got what I paid for..I would NOT recommend this place to anyone sadly. The overlay was so thick I had to have them done again the next day and pay again, the paint job missed all corners and edges, and she missed 2 fingers for the top coat leaving 8 shiny... read full review
I have been coming to Kim’s at minimum monthly for over 2-years. Kim is incredible! I have used her mani/pedi and waxing services — all excellent. After going to salons for over 40-years, I can say that Kim’s is the very best. She is so good that I have gotten hubby to come in for male mani/pedis — much better and less expensive than a foot dr. My daughter also comes in monthly and my little great-granddaughter gets an occasional mani/pedi treat like the ladies. I don’t understand any negative reviews for Kim’s. Every time that I have been there I hear only praises for other clients. Give Kim the opportunity to make you a happy customer.Services: Manicures