The Floor Shop

The Floor Shop, established in 1989, is a well-regarded business specializing in hardwood flooring, engineered hardwoods, exotic woods, and green flooring products. The company prides itself on its extensive product knowledge and has built a team of professional installers, skilled estimators, and helpful customer service representatives. With three conveniently located showrooms in the Greater Toronto Area, The Floor Shop displays a wide variety of flooring samples, including numerous species, colors, milling profiles, and installation options. Their newest location in the Kingsway offers in-home consultations with a Certified Interior Decorator to assist clients in making informed decorating choices. Customers have shared positive experiences with The Floor Shop, highlighting the exceptional service they received. One reviewer mentioned their journey of selecting flooring for an older condo, initially considering luxury vinyl before switching to laminate due to condo board restrictions. Throughout the process, the staff, particularly Justin and Debbie, provided valuable assistance, guiding the customer through various product types, pricing, and installation scheduling. The installation team impressed the customer with their professionalism and efficiency, completing the work in a day and a half while ensuring that every detail was attended to. The reviewer expressed high satisfaction with both the service and the final results, recommending The Floor Shop for its quality and reasonable pricing. Another customer sought The Floor Shop's help after a poorly executed refinishing job by a contractor left their hardwood floors damaged. The Floor Shop took on the challenging task of restoring and refinishing the floors, delivering outstanding results. Reviewers praised the team's expertise, particularly highlighting Doug's masterful restoration skills and the diligence of Woytek and Eric during installation. Clear communication and effective management of expectations contributed to a smooth experience, and the customers felt their concerns were addressed promptly. They appreciated the tidy work environment and the overall professionalism of the team. Although some customers initially hesitated due to a quote fee, they quickly found that this amount would be credited toward their project if they chose to proceed with The Floor Shop. Many reviewers emphasized the importance of selecting a reputable company like The Floor Shop to avoid the pitfalls of hiring less experienced contractors. Overall, The Floor Shop is celebrated for its knowledgeable staff, high-quality installation, and exceptional customer service, making it a top choice for flooring needs in the Greater Toronto Area.