“Our roof got so bad after serving us for years. We decided to replace it. Luckily, we chose Universal Roofs after much due diligence, and they didn't disappoint.“
“We heard about Walter and co. through a neighbour's recommendation. We requested a re-shingling of our roof and a replacement of the eaves throughout the house. Their estimate offered us a reasonable price on a workable timetable, and to their great credit they stuck to the terms of the estimate throughout the process, even when they would have been well within their rights to add on surcharges for work discovered after the shingles were taken up. Work was completed successfully, and on-time, and, having waited a few rainstorms to write this review (one likes to be sure), I have no complaints. It may be a small thing, but the most important thing to me was the willingness of W Roofing to work with me to amend the terms of the standard contract to protect the particular needs of my household. A number of other companies approached for estimates were not willing to do so, and it meant a lot that they were willing to adapt to the particular liability concerns that we expressed.“
“When our old roof showed signs of rapid deterioration (curling, cracking, granule loss), I called some roofing contractors. Flori of Elite Roofing Inc. was the only one who cared to respond immediately. Flori answered all our questions and explained with brochures and samples of the manufacturer’s roof system. He even went onto our roof to find out that our roof had a hole in each of two shingles, and consequently, our roof will not be able to endure the oncoming harsh winter season. Thankfully, Flori and his crew are certified manufacturer’s installers in order to provide us the best warranty for the high qualify roof system. Flori showed us he was passionate enthusiastic, and talented as he wanted the best for his customers, by making a stronger steel valley of 28 gauge for the roof. Flori and his crew arrived early and on time to do the work. They cared about the important details and adhered very closely to the strict manufacturer’s protocol in order to achieve the high standards. They took good care of our property as well as our next-door neighbour’s property by covering our front walkway, steps, bushes, shrubs and plants with tarp, as well as our garage door with OSB boards. We also appreciated very much that Flori kept us informed at every step of the installation while they were working by showing us videos and photos, which were taken by their drone. They cleaned up during and after the work was done so that there were no nails and debris on the roof, in the eavestroughs, driveway and other areas. There was also excellent post-installation service or follow-up to ensure complete customer satisfaction. We are very happy customers of Elite Roofing Inc. because Flori and his crew are certified professionals, knowledgeable, reliable, trustworthy, understanding, kind, skillful, and helpful. We love our new, beautiful roof because it gives our house a significant “facelift” so that our house looks new, cheerful and brilliant. Many thanks to you and your crew for the excellent and wonderful workmanship as well as great craftsmanship in the roofing process.“