Awesome experience. Darren and Ron took lots of time to explain the difference in quality (imports vs. domestic). They were so helpful and held the product while we were under construction (there were many delays!). The result is fantastic. It's one of the first thing that visitors comment on. Our designer was also very impressed and will definitely be referring clients to these folks. If you want excellent value and expert advice, stick with the Hardwood Flooring Store.
August 2024
Highly recommend! My experience throughout the entire process from visiting their store, having an estimate done to the actual installation was great. All the staff are very professional and helpful answering questions.
Had my entire 2nd floor redone and removed carpet and the quality of new floor from the team was excellent.
Working with the owner Peter and his staff, they were all friendly and value providing customers the best service!
November 2023
I went to The Floor Shop to get flooring for my old condo unit which was originally built in the 90s. At first, I wanted to go with luxury vinyl but after my condo board disapproved using vinyl, I decided to switch to laminate flooring. Every time I walked into the flooring shop having to either change the flooring type, colour, or underlayment type, Justin at the store helped me the best he could in every way - i.e. explaining different product types, ratings, stock levels, install availability etc. After selecting my flooring and underlayment, I dealt with Debbie mostly to get final pricing and scheduling install. Debbie was also very helpful in every way. Debbie revised... read full review
Awesome experience. Darren and Ron took lots of time to explain the difference in quality (imports vs. domestic). They were so helpful and held the product while we were under construction (there were many delays!). The result is fantastic. It's one of the first thing that visitors comment on. Our designer was also very impressed and will definitely be referring clients to these folks. If you want excellent value and expert advice, stick with the Hardwood Flooring Store.
Highly recommend! My experience throughout the entire process from visiting their store, having an estimate done to the actual installation was great. All the staff are very professional and helpful answering questions.
Had my entire 2nd floor redone and removed carpet and the quality of new floor from the team was excellent.
Working with the owner Peter and his staff, they were all friendly and value providing customers the best service!
I went to The Floor Shop to get flooring for my old condo unit which was originally built in the 90s. At first, I wanted to go with luxury vinyl but after my condo board disapproved using vinyl, I decided to switch to laminate flooring. Every time I walked into the flooring shop having to either change the flooring type, colour, or underlayment type, Justin at the store helped me the best he could in every way - i.e. explaining different product types, ratings, stock levels, install availability etc. After selecting my flooring and underlayment, I dealt with Debbie mostly to get final pricing and scheduling install. Debbie was also very helpful in every way. Debbie revised... read full review