H&R Block

May 2024

H&R BLOCK Carleton Place
Olga
Due to language barrier she rudely told me I'm not explaining the entire tax process to you when she didn't understand all I was asking for was the File of your documents you get from them in a pkg at the end of tax appt.

Also H&R helped me do a re-assessment of taxes, my first and the CRA didn't have my document support so I asked if they reached out to her to get them as H&R deals with CRA for you regarding the taxes they filed. I told her they already paid me hence why I asked did they reach out and her response was they can take up to 8 weeks to re-review when I told her they already did and paid me again in a second email...read full review

May 2024

H&R BLOCK Carleton PlaceOlgaDue to language barrier she rudely told me I'm not explaining the entire tax process to you when she didn't understand all I was asking for was the File of your documents you get from them in a pkg at the end of tax appt.Also H&R helped me do a re-assessment of taxes, my first and the CRA didn't have my document support so I asked if they reached out to her to get them as H&R deals with CRA for you regarding the taxes they filed. I told her they already paid me hence why I asked did they reach out and her response was they can take up to 8 weeks to re-review when I told her they already did and paid me again in a second email clarifying and...read full review

Sep 2022

They didn't complete my taxes properly and then tried to up sale me there special packages. Essentially they didn't to there jobs and the had the nerve to ask for more payments.*** Edit *** I called today to get updated on my re- assessment. I spoke with Olga who was so helpful and nice that I have changed my review from 1 star to 4 stars. H & R block give Olga a raise for saving face and recognize her for her outstanding customer service.