Recently had the transmission replaced in my CX5-- while it took some time to get the replacement transmission as it was on backorder, Ashley was very reassuring that the vehicle was safe to drive and if the noise got worse or any other issues came up, to reach out to her right away. Luckily, no issues came up before the transmission came in. Took a little longer than planned for the repair to be completed, only because the Service Manager saw something else did not look quite right while doing the repair and ordered the replacement part right away -- Ashley was very quick to call and let me know about the delay and why. Only down side was not having access to a vehicle... read full review
October 2024
This is an honest, forthright and reputable dealership!!!
I was left without a car when my car gave up on me a few weeks ago.I called in to Leggat Mazda as it was getting a bit expensive taking Uber to dealerships.
I was connected with Nic who was understanding of my situation and willing to work with me over the phone. Within 3 minutes on the phone, the feedback I received made me confident that a deal was possible and it was worth visiting the dealership in-person, despite it being about a 50km Uber ride.
I went in the next day and got the deal done, and the day after that drove away with my brand new dream car... read full review
October 2024
What can I say??? A stray off the street is treated as if she's a premier 5 star customer! I am so grateful I came in, because until that moment, my day was not going the way I anticipated when I woke up! Thank you Bryce and the team for lifting my spirits so high today!
Recently had the transmission replaced in my CX5-- while it took some time to get the replacement transmission as it was on backorder, Ashley was very reassuring that the vehicle was safe to drive and if the noise got worse or any other issues came up, to reach out to her right away. Luckily, no issues came up before the transmission came in. Took a little longer than planned for the repair to be completed, only because the Service Manager saw something else did not look quite right while doing the repair and ordered the replacement part right away -- Ashley was very quick to call and let me know about the delay and why. Only down side was not having access to a vehicle... read full review
This is an honest, forthright and reputable dealership!!!
I was left without a car when my car gave up on me a few weeks ago.I called in to Leggat Mazda as it was getting a bit expensive taking Uber to dealerships.
I was connected with Nic who was understanding of my situation and willing to work with me over the phone. Within 3 minutes on the phone, the feedback I received made me confident that a deal was possible and it was worth visiting the dealership in-person, despite it being about a 50km Uber ride.
I went in the next day and got the deal done, and the day after that drove away with my brand new dream car... read full review
What can I say??? A stray off the street is treated as if she's a premier 5 star customer! I am so grateful I came in, because until that moment, my day was not going the way I anticipated when I woke up! Thank you Bryce and the team for lifting my spirits so high today!