About Tri-City Aero Maintenance Inc
Tri-City Aero Maintenance Inc. is highly regarded for its exceptional service in aircraft maintenance, particularly for Cirrus aircraft. Customers consistently praise Clarence, the owner, for his extensive knowledge and dedication to quality work. With a commitment to transparency, Clarence provides clear explanations about necessary repairs and inspections, ensuring customers are well-informed about their aircraft. The team is known for their prompt response to emergencies, exemplified by an incident where they quickly repaired an aircraft grounded during a holiday weekend, allowing the owner to continue their journey without delay. Reviews highlight the meticulous nature of the staff, who take great care in documentation and follow-up, ensuring all maintenance is thorough and reliable. Customers appreciate the personal relationships formed over the years, with stories of Clarence going above and beyond—such as greeting them on weekends, lending his personal vehicle, and even traveling to fix issues at other airports. Overall, Tri-City Aero Maintenance is recognized as a trustworthy and professional aviation repair center, making it the preferred choice for many aircraft owners seeking reliable and caring service.
I'm in my mid sixties and have been a pilot since I was 18 years old. During that time I've witness the good, the bad and the ugly, but very seldom the extraordinary. The TriCity team is without a doubt Extraordinary, Clarence is the most knowledgeable individual that I've ever had the pleasure of speaking with, no "smoke and mirrors" just the facts and a solution. What a refreshing change from many other shops. I recently had an annual done at a shop in Brantford and it was a complete disaster ultimately resulting in my aircraft being grounded by Transport Canada, the shop missed two critical AWDs. Without the efforts of TriCity there is no doubt that my aircraft would...read full review
We have been dealing with Tri City Arrow since 2011 in the maintenance of our Cirrus SR22.One particular incident of note happened in Sept’ 23 and we were AOG with a bad mag in Sherbrooke on the labour day long weekend. We immediately called Clarence and he was in Sherbrooke the next morning with his buddy, multiple mags and enough loose parts to build a new plane! Within hours our plane was airworthy, Clarence was flying back home, we were on our way to Halifax, and this pilot’s wife couldn’t be more grateful! Thank you!!!!
It is with great pleasure to post a 5/5 star review of tri city aero shop. Clarence and his crew did a complete pre buy inspection and post work as well. Clarence is a true professional. He is very meticulous in his work, documentation and follow up. He spent hours on the phone with me explaining everything. I recommend tri city aero to anyone that requires GA maintenance and beyond. Thank you Clarence, Mo and the rest of the crew !!