Best Buy

Best Buy is an electronics store chain that specializes in a wide range of products, including computers, mobile devices, TVs, home theatre, and video games. Customers can reserve items online and pick them up in-store, or shop online and enjoy free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a comprehensive selection of the latest technology. The in-house Geek Squad Agents are available to assist customers with various technology-related issues, from repair and protection to providing additional perks through monthly home or business membership. Customers have generally positive experiences with the Geek Squad department, where staff members are helpful and knowledgeable in resolving problems, such as issues with new apps or devices. The store also offers good selection and ample parking. However, some customers have reported inconsistent customer service, with staff sometimes seeming preoccupied or unfamiliar with certain products. Despite these occasional challenges, the store's billing staff are efficient, and the overall customer service is often praised, with staff being described as professional, helpful, and patient, even when dealing with last-minute requests.