Downsview Heating & Air Conditioning

Jul 2023

I had an awesome experience with this company. I purchased a furnace and air conditioner working with Mark on the proper size, etc. The two guys that came in to install everything were amazing. I had questions afterward and they were more than happy to answer. I would definitely use Downsview Heating & AC again and I recommend them.

Jul 2023

The worst company imaginable. A buyer or renters worst nightmare. They claim they have a one year warranty but in my case they sent someone out multiple times throughout the warranty and were never able to solve the issue. But now that it has been over a year they claim they cannot resolve the issue since the warranty has expired, even though THEY NEVER FIXED IT. My AC system was brand new and has literally never worked since being installed. If you call and complain they speak to you as if you have done something wrong (I specially had to deal with Alexandra Dibono, this women should be fired, her lack of customer service skills is quite embarassing) complete crooks....read full review

Jun 2023

Awfully run company. Did a rough-in for A/C and forgot to run electrical wire. The basement is finished. They found out 3 weeks ago and have now cancelled 2 appointments after their scheduled window. Do not choose this company under any circumstances. Top to bottom terrible company. The reviews say it all. The receptionist, Alexandria, is truly unprofessional and not pleasant to talk to at all. Extremely rude and has no empathy towards taking accountability for their mistakes. I do not know how this company gets contracts.Update: as of June 7 we have 3 no shows after guaranteed windows. Stay away from this toxic company