Excellent customer service! Friendly and professional! They repaired my iPhone covered by AppleCare+ (they were recommended by Apple when I called to ask about my options in Kingston). I wish I’d known about this place sooner!They actually repaired my iPhone over the Christmas holiday. I dropped it off the Friday before Christmas (minutes before they closed) so I was shocked when they called on Boxing Day to tell me it was fixed and ready to go. Pick up and payment was super easy! It was covered under my AppleCare+ so the cost was minimal and exactly as expected.This will be the only place I take my iPhones going forward. I also love the location; no downtown traffic... read full review
October 2023
Altair’s customer service is top-tier, I have been there twice, and the most recent time, I was given better advice than the vision I had in mind for repairs. Thanks ⭐️⭐️⭐️⭐️⭐️
April 2023
Amazing! I cannot thank Altair enough for helping me with my IPhone12. Super easy to deal with and very fast! They looked at my phone last week and ordered my replacement part from Apple. Let me know it was in and when I could come back. I brought it back in this morning and they fixed it in less than three hours! It is truly wonderful to have a place in Quinte, that will work with Apple and AppleCare.. rather than driving towards the GTA to an Apple Store. Thank you so much lads! 12/10 recommend taking any apple products here.
Excellent customer service! Friendly and professional! They repaired my iPhone covered by AppleCare+ (they were recommended by Apple when I called to ask about my options in Kingston). I wish I’d known about this place sooner!They actually repaired my iPhone over the Christmas holiday. I dropped it off the Friday before Christmas (minutes before they closed) so I was shocked when they called on Boxing Day to tell me it was fixed and ready to go. Pick up and payment was super easy! It was covered under my AppleCare+ so the cost was minimal and exactly as expected.This will be the only place I take my iPhones going forward. I also love the location; no downtown traffic... read full review
Altair’s customer service is top-tier, I have been there twice, and the most recent time, I was given better advice than the vision I had in mind for repairs. Thanks ⭐️⭐️⭐️⭐️⭐️
Amazing! I cannot thank Altair enough for helping me with my IPhone12. Super easy to deal with and very fast! They looked at my phone last week and ordered my replacement part from Apple. Let me know it was in and when I could come back. I brought it back in this morning and they fixed it in less than three hours! It is truly wonderful to have a place in Quinte, that will work with Apple and AppleCare.. rather than driving towards the GTA to an Apple Store. Thank you so much lads! 12/10 recommend taking any apple products here.