Arcamm Roofing

Mar 2021

I had my roof replaced by Arcamm back in 2016. I had dealt with Ray at the time, and although he sounded very helpful and professional on the phone, I was not impressed with the crew or their work when they did the job. I caught more than one mistake they made while the work was underway, and had to press them to do it right. They even omitted to install a vent I had paid for in the work order! (which I only noticed last year). Afterwards, Ray would not provide me with a proper contract or warranty, no matter how hard I pressed him for one, only an invoice with a bogus claim to a 50 year non-prorated guarantee. So fast forward to 2021, a row of cap shingles along a ridge had blown off during a wind storm. I called Arcamm, not because I wanted to deal with Ray again but because I wanted to discuss the repair to see if he would in any way honor the guarantee because this recent failure was due to poor workmanship (overdriven nails). Upon calling, I was surprised to hear that Ray passed away in 2018 and the business, including the name, was sold and was under new ownership. I was told that the new owner had been dealing with several calls for repairs (from angry customers, myself included) who had work done by Ray and company. They understandably are not responsible for any of the old warranties, but have been trying to give previous customers a break on repair work. I explained my situation, and sent a copy of my old invoice and a photo of the damage on a Friday. Rob, from the new Arcamm, came out on Monday at the agreed time. He was very friendly and helpful, and had all of my repairs, including installation of the missing vent, completed within an hour. He hand-nailed the ridge caps and used extra adhesive to ensure this fix was solid. The price was fair, and there was good followup from Kate in the office to make sure I was pleased with the job. I can only refer to this small repair, and not a whole new re-roof job at this point, but I think the new Arcamm seems to be a good outfit. The old Arcamm is no more, and I will surely consider the new Arcamm for any future roofing work. Cheers! - JM

Jul 2018

I dealt with Ray. Nice guy, but he is too busy and sometimes he is not able to handle things properly. He definitely needs an assistant. Be very specific and crystal clear on financials, not because he cheats, because he is too busy and may not remember all verbal discussions.Job was done in a timely manner. They also did an awesome job on cleaning the mess and the nails.

Jul 2017

When we bought our house in Aurora, we could not imagine the good looking roof had lots of problems including ventilation and burned cracked shingles. In late fall, water streamed inside of second floor after a heavy shower. Heat balance was another problem which we faced. I browsed internet and looked for high rated roof companies. I picked Arcamm and called for the inspection and repair. Ray came over and inspected the roof. He highly suggested us to redo at least the half side of the roof. I asked him to repair first and give us time to think and decide. Job was done and we spent the whole winter without problem, but I knew soon or late we shall install new roof. I...read full review