Theodore & Pringle Optical in Real Canadian Superstore provides exceptional service and expertise. The staff, particularly Natasha, are patient, helpful, and understanding, taking the time to assist customers in finding the perfect glasses. They offer great deals and promotions, and go above and beyond to ensure customer satisfaction. Dr. Printer, the optometrist, is also highly praised for her clear explanations and thorough answers to questions. The staff are friendly, accommodating, and knowledgeable, making customers feel valued and cared for. Overall, this optical store is highly recommended for its excellent service, great prices, and wonderful staff.
Love this store. Natasha is amazing. She is so patient, helpful and understanding. She always takes the time to help me pick the right glasses. Would highly recommend this place if you are looking for great glasses, deals and people!
I just want to share my amazing experience at the Ajax location. My initial visit came about due to the buy one free get one free promotion. I was assisted by Natasha and everything went perfectly. Natasha was friendly, personable, knowledgeable and most of all patient! I have a difficult time in deciding but I never felt rushed once. She took the time to go over each pair and provide her honest feedback. She made some suggestions which proved to be very helpful. I felt like I was in good hands! On top of that, although I missed a promotion to earn points on my purchase, she offered to assist me so I would not miss out on the promotion. Natasha went above and beyond to...read full review
i had my eyes checked a couple of weeks ago and all I can say it that Dr Printer is great. She explained everything and answered all my questions. The staff at this location were very helpful, friendly and very accommodating. Prices are also great I would recommend this optical place highly.