The first technician came out and quickly diagnosed the problem with our water heater and ordered the needed part. We thought we would have to wait for days, but we were pleasantly surprised when a second technician came the very next day with the replacement part and repaired it. We would definitely recommend!
July 2024
Devonne was the absolute best! When we need assistance again we will definitely request him! He knows the true meaning of customer service - he was courteous, careful, respectful, and very knowledgeable! He was diligent in seeing the job through and didn’t give up and we appreciated that as we had guests staying with us which would have put us in a real bind had he not stayed with it. He tried everything possible and then actually had to remove the commode to cure the problem and by the grace of God he broke through with the last 5 inches (and I mean 5 inches) of snake that he had. He brought 7 snakes (rods) but honestly he needs at least 3 more of those to carry with... read full review
June 2024
We were without hot water for over a week, and it was quite a challenge. However, Jay Keith came to our rescue. He arrived at our house on Friday night and worked tirelessly until midnight to replace our water heater. His dedication and hard work were truly exceptional.
Jay Keith is the most reliable technician I have ever encountered. His professionalism, commitment to quality, and willingness to go the extra mile made a huge difference for us. We are incredibly grateful for his help and would highly recommend him to anyone in need of top-notch service.
The first technician came out and quickly diagnosed the problem with our water heater and ordered the needed part. We thought we would have to wait for days, but we were pleasantly surprised when a second technician came the very next day with the replacement part and repaired it.
We would definitely recommend!
Devonne was the absolute best! When we need assistance again we will definitely request him! He knows the true meaning of customer service - he was courteous, careful, respectful, and very knowledgeable! He was diligent in seeing the job through and didn’t give up and we appreciated that as we had guests staying with us which would have put us in a real bind had he not stayed with it. He tried everything possible and then actually had to remove the commode to cure the problem and by the grace of God he broke through with the last 5 inches (and I mean 5 inches) of snake that he had. He brought 7 snakes (rods) but honestly he needs at least 3 more of those to carry with... read full review
We were without hot water for over a week, and it was quite a challenge. However, Jay Keith came to our rescue. He arrived at our house on Friday night and worked tirelessly until midnight to replace our water heater. His dedication and hard work were truly exceptional.
Jay Keith is the most reliable technician I have ever encountered. His professionalism, commitment to quality, and willingness to go the extra mile made a huge difference for us. We are incredibly grateful for his help and would highly recommend him to anyone in need of top-notch service.