“Physical Therapy in Watonga is located on the East side of the Mercy Hospital. It's best to turn east on 4th St. from Clarence Nash and then turn left. It's more like the alley behind the hospital. There's one handicapped parking spot closest to the building. A ramp goes up to the entrance door. The office is just to the right (first door on the right side), there is a receptionist to check you in. The first visit is for paperwork and a screening. After that they finish up the papers and send them in for approval. I went for pain in my back, hips, knees and neck and was approved for about 14 sessions. Everyone there was awesome. The therapist calmed my fears in coming by starting with low exercises. She turned off the lights during my migraines and she gave amazing neck massages. I even received hot or cold pads for my back when I needed them. When COVID-19 hit, they closed up and told me they would call me to reschedule my last 4 sessions when they re-opened for clients. I never got a phone call (minus a star). Our doctor referred my son for physical therapy on his back (he has congestive scoliosis). We told them we wanted to go to the one in Watonga when it re-opened because it's closer to us. That's when I found out they were open. They called me to set up an appointment for my son and said I could set up appointments when we came. They were very nice and very apologetic about it. My new insurance doesn't list them as in-network so I can't go anyway and I really don't want to start all over at a new place so I'm going to just let it go. Though, without knowing I still felt like it was their responsibility to call and they didn't. Other than that it's still a great place to go. I'm glad that Nation-wide pandemics are rare...“
Physical Therapy
“Physical Therapy in Watonga is located on the East side of the Mercy Hospital. It's best to turn east on 4th St. from Clarence Nash and then turn left. It's more like the alley behind the hospital. There's one handicapped parking spot closest to the building. A ramp goes up to the entrance door. The office is just to the right (first door on the right side), there is a receptionist to check you in. The first visit is for paperwork and a screening. After that they finish up the papers and send them in for approval. I went for pain in my back, hips, knees and neck and was approved for about 14 sessions. Everyone there was awesome. The therapist calmed my fears in coming by starting with low exercises. She turned off the lights during my migraines and she gave amazing neck massages. I even received hot or cold pads for my back when I needed them. When COVID-19 hit, they closed up and told me they would call me to reschedule my last 4 sessions when they re-opened for clients. I never got a phone call (minus a star). Our doctor referred my son for physical therapy on his back (he has congestive scoliosis). We told them we wanted to go to the one in Watonga when it re-opened because it's closer to us. That's when I found out they were open. They called me to set up an appointment for my son and said I could set up appointments when we came. They were very nice and very apologetic about it. My new insurance doesn't list them as in-network so I can't go anyway and I really don't want to start all over at a new place so I'm going to just let it go. Though, without knowing I still felt like it was their responsibility to call and they didn't. Other than that it's still a great place to go. I'm glad that Nation-wide pandemics are rare...“