Our air conditioning has been out for 3 weeks. My husband has called 3 times, been told that no appointments are available & that he would be called back in 48-72 hours to set something up. NOBODY CALLS. He has been on the phone today for over 2 hours, getting shuffled from one person to another, getting cut off, having to repeat EXACTLY THE SAME INFORMATION EVERY TIME and getting nowhere. There was a time when Sears was a trusted name, but it's not hard to see why the company is going bankrupt. The unit has been installed for slightly over a year, and this is the second time it has broken down. The windows they installed were also done in a slipshod manner.... read full review
September 2020
I sincerely regret doing business with these people; wish I had NEVER heard of Transform Home Sears (Tulsa, OK). I signed my contract on 06/30/20. They showed up 08/24/20; after 5 days of what was suppose to be a 3-4 day job, installer said he couldn't complete it because of wrong size shower door. It would of taken at least another month to get the door. So, I called someone else. It was a nightmare to get credit for door I didn't receive; installer made multiple damages/mistakes in my bathroom; I was charged over $28,000.00 for what was probably a 14,000.00 job (I'm being generous with that figure); I'm pretty sure my walk in tub is defective. I... read full review
May 2019
Contractors extremely professional and courteous, very helpful in answering any questions we had, only took three days to complete the kitchen counter tops, back splash, sink, faucet, disposal unit and dishwasher.
Our air conditioning has been out for 3 weeks. My husband has called 3 times, been told that no appointments are available & that he would be called back in 48-72 hours to set something up. NOBODY CALLS. He has been on the phone today for over 2 hours, getting shuffled from one person to another, getting cut off, having to repeat EXACTLY THE SAME INFORMATION EVERY TIME and getting nowhere. There was a time when Sears was a trusted name, but it's not hard to see why the company is going bankrupt. The unit has been installed for slightly over a year, and this is the second time it has broken down. The windows they installed were also done in a slipshod manner.... read full review
I sincerely regret doing business with these people; wish I had NEVER heard of Transform Home Sears (Tulsa, OK). I signed my contract on 06/30/20. They showed up 08/24/20; after 5 days of what was suppose to be a 3-4 day job, installer said he couldn't complete it because of wrong size shower door. It would of taken at least another month to get the door. So, I called someone else. It was a nightmare to get credit for door I didn't receive; installer made multiple damages/mistakes in my bathroom; I was charged over $28,000.00 for what was probably a 14,000.00 job (I'm being generous with that figure); I'm pretty sure my walk in tub is defective. I... read full review
Contractors extremely professional and courteous, very helpful in answering any questions we had, only took three days to complete the kitchen counter tops, back splash, sink, faucet, disposal unit and dishwasher.