Quick to look at the machine. Serviceman was not the right person to assess the machine. Therefore he did assure me that the next day someone would come and take a look at it. After looking at it they determine that they did not have the parts to fix it. I understand them to say they could not get the parts but I was able to order a part to fix machine. I appreciate the quick service call I just need to let you know that you may need to check for yourself about parts.
Quick to look at the machine. Serviceman was not the right person to assess the machine. Therefore he did assure me that the next day someone would come and take a look at it. After looking at it they determine that they did not have the parts to fix it. I understand them to say they could not get the parts but I was able to order a part to fix machine. I appreciate the quick service call I just need to let you know that you may need to check for yourself about parts.