The whole experience in dealing with Jack Nelson HVAC was excellent. I received electronic updates with Scott and Michael arriving on time. Scott's analysis of my situation was impressive as he was most knowledgeable and identified the issues with two recommended corrective options. Mike, the residential salesperson was also involved in discussion the corrective actions and was most helpful. While I am considering the options, I have received thorough written proposals for the corrective options. After the two professionals left, I have received phone calls to further discuss any questions I have along with further details of the two options. The organization... read full review
September 2024
9.5.24 -Just had a maintenance service by Jennifer G and she is fantastic. Jennifer is very thorough. When she was done, she went over everything she found in her report and made a few suggestions to help me keep my system running at it's best. Jennifer did a great job! I also requested an estimate for a small unit to heat and cool my shop and Michael E and Jennifer G went over several options, helping me select the unit to suit my needs. I got a great estimate. Once again, I would highly recommend Jack Nelson Service Experts!
Our condenser unit decided to quite working at 5:30 pm on a Heat Advisory Day! Our house quickly heated up. I called... read full review
August 2024
Diego came out today for a routine tune-up of our 3 AC units. He was very thorough, professional, and friendly. After talking to him, I think it’ll save me money to sign up for the maintenance program. When I do, I’ll be requesting him as my tech guy in the future.
The whole experience in dealing with Jack Nelson HVAC was excellent. I received electronic updates with Scott and Michael arriving on time. Scott's analysis of my situation was impressive as he was most knowledgeable and identified the issues with two recommended corrective options. Mike, the residential salesperson was also involved in discussion the corrective actions and was most helpful. While I am considering the options, I have received thorough written proposals for the corrective options. After the two professionals left, I have received phone calls to further discuss any questions I have along with further details of the two options. The organization... read full review
9.5.24 -Just had a maintenance service by Jennifer G and she is fantastic. Jennifer is very thorough. When she was done, she went over everything she found in her report and made a few suggestions to help me keep my system running at it's best. Jennifer did a great job! I also requested an estimate for a small unit to heat and cool my shop and Michael E and Jennifer G went over several options, helping me select the unit to suit my needs. I got a great estimate. Once again, I would highly recommend Jack Nelson Service Experts!
Our condenser unit decided to quite working at 5:30 pm on a Heat Advisory Day! Our house quickly heated up. I called... read full review
Diego came out today for a routine tune-up of our 3 AC units. He was very thorough, professional, and friendly. After talking to him, I think it’ll save me money to sign up for the maintenance program. When I do, I’ll be requesting him as my tech guy in the future.