Geek Squad

Mar 2024

Best Buy is just the best. I am always treated well when I go there! I just had my iPhone Shield replaced by Andrew...so courteous and efficient. I can't appreciate or recommend this store more. Thank you Best Buy and Andrew!

Mar 2024

Best customer service ever! Took probably about 4 minutes to find exactly what I needed for a great price with amazing assistance. A lady named Tyra checked me out, and made my day. She was so nice I couldn't not leave her a good review and let her management know she is doing a great job!

Nov 2023

The online pickup experience we have had has been nothing short of a hot mess this round. We placed an order before Thanksgiving, thinking we could pick most of the order up shortly after Black Friday. Well, I should have known better than that. Of the 3 items we ordered, we picked up one thing around Black Friday(an item for my husband's computer), with that was supposed to be the other item for his computer, but with the insanity of the rush, apparently the other item was not ready, so he had to go in and see what the hold up was. He found out and had to change that item to delivery to our home. Now we are in the parking lot waiting for our last item to be ready for pick up, because, when we went to check and see if it was ready after we pulled in, the cashier looked it up, and said they would send an email when it was ready, even though it has been in the prepared stage since we ordered it. So, we are in limbo right now. Stay tuned for another update. Happy Holidays. Update: As soon as my husband and I decided to run to another store and got about 2-3 minutes up the road, we got a text that the order was ready, so we drove back and picked up the order.The associate apologized for the wait, we told him no problem, and he put it in the trunk and off we went to our next stop.