Emerge Spa and Salon at River Spirit Casino Resort

Emerge Spa and Salon at River Spirit Casino Resort in Tulsa offers a variety of spa packages, including facials, massages, hair services, manicures, and pedicures. The spa boasts a range of facilities such as a hot tub, steam room, and sauna. While some guests have reported positive experiences with the massages and overall facilities, others have expressed dissatisfaction with the customer service. One guest felt the massage therapist spoke too much, while another found the staff to be generally unfriendly. A particular concern was raised regarding the handling of a cancellation due to a medical emergency. The guest felt the staff were insensitive and focused on the cancellation fee rather than the situation. Despite the positive feedback on the spa services, the negative customer service experiences have led some guests to choose alternative options.