“My wife called me at work, 50 miles from home, around 11 am on Thursday, Aug. 15th, telling me that the inside A/C unit was still blowing but the outside unit wasn't doing anything, and that the temperature inside the house was reaching 90 degrees. We have 5 dogs, 2 cats, and a parrot that all stay inside our house.
I started looking for HVAC services in the Shawnee, OK area, since we live in McLoud. After reading all the positive reviews for Crider's, I gave them a call. I explained the situation to the lady who answered. She told me that the guys were out on a call but she'd let me know how soon they could get to our house. About 5 minutes later, she called me back and said that they would be at our house in an hour or 2.
Paul and Eric showed up at our house at around noon, met my wife, and went to work on our A/C issue. They found the problem almost immediately. After some back & forth between me and Paul on the phone about power feeds, they did what they had to do. They went back to Shawnee to get the parts to fix our problem and got it done in a timely manner. They were extremely respectful to my wife and her situation and showed complete professionalism in the process of their diagnosis and subsequent repairs.
The price for what they did was lower than I expected.
I called them back out Monday, Aug, 19th because the condenser fan had stopped working. I was off work and at home. I had a new capacitor left from an earlier repair, so I tried that after calling Paul. I called him back to cancel the call, but Eric was just pulling up. Eric went ahead and checked amperage draws on the system. He refused payment for the service call since he "didn't do anything." He said he's just happy to have us as customers.
THIS is what customer service is all about..
I will be their customer as long as they are in business. VERY PROFESSIONAL and courteous. I will be calling them again for any heat or air conditioning needs I may have in the future.
Thank you Paul and Eric!“
“Over the weekend we noticed that our facility was warmer than normal. We come to find that our A/C was no longer working. We reached out to 6-L Mechanical. They were at our location in no time. Not uch longer after we were back in business. Our business highly recommends 6-L mechanical!“
“I just had my ac unit serviced and I was very impressed. Josh, my tech, was professional,polite, clean, and on time. He explained all of the work he did and made sure I understood everything. I will be using them again and highly recommend their service.“
“Technician came out and got his job done .let me know what was going on every step of the way..good job and easy to work with !!!“
“From first contact with Dylan to thank you's to Tristan and Philip we found Sunbelt to be thorough, professional, efficient, communicative and extremely patient in explanations and our many questions. We are absolutely pleased with our new A/C system.“